CONTACT FORM
FREQUENTLY ASKED QUESTIONS
Here, you’ll find quick answers to some common questions, from service details to troubleshooting tips. We’ve designed this guide to save you time and make your experience seamless. Can’t find what you need? Reach out—we’re here to help!
General Questions
What services do you offer?
- Admin Services
- Business Services
- Commissioners of Oaths
- Insurance & Pensions
- Translation
- Visas
Are your services available to individuals or only businesses?
We cater to both individuals and businesses, offering personalized solutions to meet diverse needs.
Do you do home visits for less mobile individuals?
If required, we will happily arrange for a home visit for less mobile individuals if requested in advance.
What form of payment do you accept?
We accept bank transfers, cash, card & Revolut.
Where are you located, and what are your working hours?
Our office is located at 20 Governor’s Street, and our office hours are 9:00 AM to 3:00 PM, Monday to Thursday & 9:00 AM to 2:00 PM, Friday.
How do I get started?
Simply contact us via phone, email, or through our contact form. We will then contact you to discuss your requirements and recommend the best solutions for you.
Admin Services
What kind of administrative tasks can you help with?
Our professional admin services provide comprehensive support across all of Gibraltar’s government departments like Department of Immigration & Home Affairs, Employment, Department of Social Insurance, Office of Fair Trading and many more.
How can you submit documents and deal with government departments on my behalf?
Upon engaging our services, we will ask you to sign an authorisation letter that allows us to deal with government departments in Gibraltar on your behalf.
Business Services
How can you help me start a business in Gibraltar?
We guide you through the entire process, including company registration, obtaining necessary licenses, and ensuring compliance with local laws and regulations.
Do you help individuals register as self-employed?
We have assisted more than 10 clients register as self-employed in Gibraltar and this an area we specialise in.
Commissioners of Oaths
What is a Commissioner of Oaths, and when might I need one?
A Commissioner of Oaths is authorised to witness the signing of legal documents and administer oaths or affirmations. You might need one for affidavits, statutory declarations, or certified copies of documents.
Insurance & Pensions
What types of insurance policies do you assist with?
We help with a variety of insurance policies, including business, motor, property and travel insurance.
Can you provide advice on pension plans?
As introducers, we direct you to our strategic partners who guide individuals and businesses in selecting and managing pension plans that align with their financial goals.
Translation
Which languages do you offer translation for?
The main languages we provide translation services for are Arabic, English Spanish & French. We provide translation services for all languages so please contact us for specific language requests.
Can you handle certified translations for legal documents?
Yes, we provide certified translations suitable for official and legal purposes.
Gibraltar Visa
Do supporting documents need to be translated into English for a Gibraltar visa application?
Yes. All supporting documents not originally in English must be translated by a certified translator. The translation should be official, accurate, and include the translator's credentials like name, signature, contact details. Submitting documents only in a foreign language may delay or invalidate your application.
What is the expected visa processing time?
Gibraltar visa applications are typically processed within 4 to 6 weeks, barring any justified delays. As part of our service, we actively monitor your application to ensure it progresses within the expected timeframe.
How much do you charge for a Gibraltar visa application?
Our visa processing fee is £100. This service includes the completion and submission of the online application, scheduling of the biometrics appointment in the country of application, and ongoing coordination with the Department of Immigration & Home Affairs (DIHA) in Gibraltar. Additionally, we will prepare all required sponsorship letters and declarations to ensure your application is fully supported with the necessary documentation.
Schengen Visa
Who needs a Schengen visa?
Nationals of countries that do not have a visa-free agreement with the Schengen Area must apply for a visa before traveling. This includes countries like Morocco, India, Nigeria, South Africa, and the Philippines, among others.
What is the expected duration of a Schengen visa for a first-time applicant?
The visa's validity may vary based on factors such as the purpose of the visit, the applicant's profile, and the Spanish embassy's discretion. We have, however, had first-time applicants who received 6-month multiple-entry visas.
Subsequent applications, particularly after demonstrating compliance with visa conditions, may result in multiple-entry visas valid for 1, 3, or even 5 years.
What are the chances of a Schengen visa application being rejected, and what should an applicant do if their application is rejected?
There is a chance that a Schengen visa application may be rejected, depending on various factors including the applicant's nationality, family composition, and their ties to Gibraltar. If an application is rejected, applicants are encouraged to submit an appeal to the Consulate of Spain in London, addressing the reason for rejection and providing any requested supporting documents.
What are the benefits of joining A2Zs Schengen visa application groups?
We offer three key benefits to applicants who join our Schengen visa application groups:
1. Cost Efficiency: By organising group applications, we aim to reach a higher number of participants, which allows us to reduce the overall fee per applicant.
2. Comprehensive Application Support: We assist with the preparation of your visa application and all required supporting documents. Our team provides step-by-step guidance and ensures your documentation meets the necessary standards.
3. End-to-End Coordination: We handle all communication with BLS International, schedule the appointment, and provide in-person support during biometric submission and document collection. Once your visa is processed, we coordinate with BLS to make sure your passport is returned to Gibraltar as soon as possible.
This structured approach ensures a smoother and more efficient visa application experience.
Are applicants required to travel to London to submit applications and provide biometric data?
No, all applications are submitted, and biometric data provided, in Gibraltar.
What should applicants bring with them on the day of the appointment?
Applicants must bring their original passport for submission and civilian registration card for verification.
In what language should supporting documents be submitted to be accepted?
Supporting documents should be submitted in English or Spanish. If documents are in another language, applicants are required to provide a certified translation to ensure their documents are accepted by the Spanish embassy in London.
Do British citizens need to apply for a Schengen Visa?
No, British citizens do not currently need to apply for a Schengen visa for short stays.
UK Visas
What is the difference between a Uk Transit Visa and a UK Tourist visa?
A UK Transit Visa is intended for travelers who are passing through the UK on their way to another country. It is not meant for visiting, sightseeing, or staying in the UK for any extended period.
There are two main types:
-
Direct Airside Transit Visa (DATV): For travellers who do not leave the airport and are simply connecting to another flight on the same day.
-
Visitor in Transit Visa: For those who need to pass through UK border control, perhaps to change airports or collect luggage, but will leave the UK within 48 hours.
A UK Tourist Visa allows individuals to visit the UK for leisure, to see friends or family, attend events, or participate in short business meetings or courses.
What are some of the documents required for a UK visa application from Gibraltar?
The documents required for a UK visa application from Gibraltar include:
- Valid Passport
- Valid Civilian Registration Card
- Valid Work Permit (If Employed)
- Terms of Engagement (If Employed)
- 3-Month Bank Statement
- Flight Reservations (For Transit Visa Applications)
- Hotel Reservations (For Tourist Visa Applications)
Other documents might be required depending on the applicant's circumstances.
Can I apply for a UK visa from Gibraltar if I am unemployed?
Yes, you can apply for a UK visa from Gibraltar even if you are unemployed. However, you must provide evidence that you can financially support yourself during your stay—such as recent bank statements showing sufficient funds or a sponsorship letter from your spouse or a family member.
*Disclaimer: The information provided on this page is for general informational purposes only and is not official. While we strive for accuracy, we do not guarantee that all details are complete, up-to-date, or free from errors. Use this information at your own discretion, and verify with official sources before making decisions based on it. We are not responsible for any inaccuracies or consequences resulting from the use of this information.